User Agreement

1. General Provisions

This User Agreement (hereinafter "Agreement") defines the terms of use for gaming products and services provided by bg tour (hereinafter "Company", "we"). By using our products and services, you (hereinafter "User", "you") accept the terms of this Agreement.

2. Subject of Agreement

The subject of this Agreement is the provision by the Company to the User of access to the following services:

• Gaming applications and software
• Online gaming services and platforms
• Social features and player communities
• Technical support and maintenance
• Additional content and updates

3. User Rights and Obligations

3.1 User Rights

• Receive quality gaming services
• Contact support services
• Participate in player communities
• Receive updates and new content
• Protect personal data

3.2 User Obligations

• Follow game rules and ethical standards
• Not violate the rights of other players
• Provide accurate information
• Not use prohibited programs
• Respect copyright

4. Company Rights and Obligations

4.1 Company Rights

• Modify and update games
• Moderate gaming communities
• Apply sanctions for violations
• Collect analytical data
• Protect intellectual property

4.2 Company Obligations

• Ensure stable service operation
• Protect user personal data
• Provide technical support
• Inform about game changes
• Comply with data protection legislation

5. Gameplay and Rules

5.1 Basic Rules

When playing our products, you agree to:

• Play fairly and not use cheats
• Respect other players
• Not create offensive content
• Not disrupt game balance
• Follow moderator instructions

5.2 Prohibited Actions

• Using third-party software
• Fraud and deception of players
• Selling game accounts
• Creating multiple accounts
• Copyright infringement

6. Virtual Goods and Currency

Some of our games contain virtual goods, currency, and other digital items that can be purchased with real money. Important conditions:

• Virtual goods have no real value
• Purchases are final
• Refunds are only possible in exceptional cases
• Prices may change without prior notice
• Virtual goods are tied to a specific account

7. Moderation and Sanctions

7.1 Moderation System

We use automatic and manual moderation systems to ensure fair play and a comfortable atmosphere.

7.2 Types of Sanctions

• Warnings and temporary restrictions
• Blocking access to certain features
• Temporary account suspension
• Permanent account suspension
• IP address blocking

8. Technical Support

We provide technical support through the following channels:

• Online chat on the official website
• Email support
• Community forum
• Knowledge base and FAQ
• Social networks

Response time to inquiries is up to 24 hours on business days.

9. Updates and Changes

We regularly update our games and services. This may include:

• Bug fixes and improvements
• Adding new content
• Changing game balance
• Interface updates
• New features and capabilities

10. Agreement Termination

10.1 Termination by User

You may terminate the use of our services at any time by deleting applications and discontinuing access to your account.

10.2 Termination by Company

We may suspend or terminate service provision in case of:

• Violation of the terms of this Agreement
• Technical problems or force majeure circumstances
• Product lifecycle completion
• Legal requirements

11. Party Liability

11.1 Limitation of Liability

Our liability is limited to the cost of services paid by the user in the last 12 months.

11.2 Exceptions

We are not responsible for:

• Loss of virtual goods or progress
• Temporary technical failures
• Actions of other users
• Damage from using third-party software

12. Dispute Resolution

All disputes between parties are resolved in the following order:

• Negotiations and pre-trial settlement
• Appeal to support service
• Consideration in court at the Company's location

13. Final Provisions

This Agreement:

• Is effective from the moment of service use
• May be changed unilaterally
• Is governed by US law
• Remains in force when organizational structure changes

14. Contact Information

For all questions related to this Agreement, contact: